Privacy Statement

Privacy Statement

Our Statement Effective as of 01.March, 2011

RaceTechs Corporation (“RaceTechs” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes the RaceTechs Web site privacy practices.

RaceTechs is applying for the TRUSTe Privacy Seal to signify that this Privacy Statement and associated practices have been reviewed by TRUSTe for compliance with TRUSTe privacy best practices requirements including transparency, accountability, and choice regarding the collection and use of your personal information. Once we are awarded that seal we will update this policy accordingly with additional contact information for your convenience. In the mean time, if you have questions, concerns, or complaints regarding the RaceTechs Privacy Statement or associated practices, please contact here.

RaceTechs also intends to be a certified licensee of the TRUSTe EU Safe Harbor Seal and intends to abide by the EU Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union.  This is in order to offer our services to race events in member countries of the European Union. For more information on the EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/.

1. Web Sites Covered

This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://www.racetechs.com and all related web sites that RaceTechs may launch in the future as part of its business (collectively referred to as “RaceTechs Web sites” or “the Company’s Web sites”).

RaceTechs ’s Web sites may contain links to other Web sites. RaceTechs is not responsible for the information practices or the content of such other Web sites.  The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

2. Information Collected

RaceTechs offers a variety of applications and services that are collectively referred to as the “Services.” RaceTechs collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, RaceTechs requires you to provide the Company with personal contact information, such as name, event name, address, phone number, and eMail address (“Required Contact Information”). When purchasing the Services, RaceTechs requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). RaceTechs may also ask you to provide additional information, such as event information, including location, date(s) and number of participants. Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About RaceTechs Customers.”

As you navigate the Company’s Web sites, RaceTechs may also collect information through the use of commonly used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about the collection of Web Site Navigational Information by RaceTechs and others, please visit: http://www.networkadvertising.org/managing/opt_out.asp.

3. Use of Information Collected

The Company uses Data About RaceTechs Customers to perform the services requested. For example, if you fill out one of the Company’s “Inquiry” or “Contact” Web forms, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use Data About RaceTechs Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

RaceTechs uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for Services.

RaceTechs uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About RaceTechs Customers to provide personalized information about the Company.

4. Web Site Navigational Information

RaceTechs uses commonly used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.

Cookies

RaceTechs uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, RaceTechs servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to RaceTechs, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact” Web form), you remain anonymous to the Company.

RaceTechs uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to RaceTechs, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.

RaceTechs uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.

RaceTechs may use information from session and persistent cookies in combination with Data About RaceTechs Customers to provide you with information about the Company and the Services.

Web Beacons

RaceTechs uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with eMail from the Company.  Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, RaceTechs may place Web beacons in promotional eMail that notify the Company when you click on a link in the eMail that directs you to one of the Company’s Web sites. RaceTechs uses Web beacons strictly to operate and improve the Company’s Web sites and eMail communications.

RaceTechs may use information from Web beacons in combination with Data About RaceTechs Customers to provide you with information about the Company and the Services.

IP Addresses

When you visit RaceTechs Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, RaceTechs uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites.

Third Party Cookies

From time-to-time, RaceTechs engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites.  RaceTechs may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

RaceTechs may also contract with third-party advertising networks that collect IP addresses and other Web Site Navigational Information on the Company’s Web sites and eMail and on third-party Web sites.  Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements (including messages about RaceTechs) on other Web sites.  This process also helps us manage and track the effectiveness of our promotional efforts. To learn more about these and other advertising networks and their opt-out instructions, visit: http://www.networkadvertising.org/managing/opt_out.asp.

5. Public Forums, Refer a Friend, and Customer Testimonials

RaceTechs may provide blogs including commenting facilities on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. RaceTechs is not responsible for the personal information you choose to submit in these forums, please carefully consider how you interact in these forums.

Customers and Visitors may elect to use the Company’s referral program to inform fellow event directors about the Company’s Web sites, facilities, and Services. When using the referral program, the Company requests your colleague’s name and eMail address. RaceTechs will automatically send the fellow event director a one-time eMail inviting him or her to visit the Company’s Web sites based on your voluntary referral. RaceTechs does not store this information.

RaceTechs may post a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and their event information. RaceTechs obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Sharing of Information Collected

RaceTechs may share Data About RaceTechs Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. RaceTechs may also share Data About RaceTechs Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, RaceTechs does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, RaceTechs may partner with other companies to jointly offer products or services (for example, but not limited to, event timing services). If you purchase or specifically express interest in a jointly offered product or service from RaceTechs, the Company may share Data About RaceTechs Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s).  RaceTechs does not control our business partners’ use of the Data About RaceTechs Customers we collect, and their use of the information will be in accordance with their own privacy policies.  If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

RaceTechs uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

RaceTechs reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. International Transfer of Information Collected

To facilitate RaceTechs global operations, the Company may transfer and access Data About RaceTechs Customers from around the world, including the United States. This Privacy Statement shall apply even if RaceTechs transfers Data About RaceTechs Customers to other countries.

8. Communications Preferences

RaceTechs offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by visiting your customer profile on the Company Web site or by clicking on the “unsubscribe” link located on the bottom of the Company’s promotional eMail messages. Additionally, you may send a request specifying your communications preferences to support@racetechs.com. Customers cannot opt out of receiving transactional eMail messages related to their account with RaceTechs or the Services.

9. Correcting and Updating Your Information

Customers may update or change their registration information by editing their user record. To update a user profile, please login to http://www.racetechs.com with your RaceTechs username and password and click “Profile.” To update Billing Information or have your registration information deleted, please eMail support@racetechs.com or call +1.512.850.4780. To discontinue your account and to have information you maintained in the Services returned to you, please eMail support@racetechs.com or call +1.512.850.4780. Requests to access, change, or delete your information will be handled within 10 days.

10. Customer Data

RaceTechs Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). RaceTechs will not review, share, distribute, or reference any such Customer Data except as provided in the RaceTechs Terms of Services Agreement, or as may be required by law.  In accordance with the RaceTechs Terms of Services Agreement, RaceTechs may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

 
11. Security

RaceTechs uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. RaceTechs also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. RaceTechs may also offer enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Notwithstanding these capabilities and features, Customers are responsible for maintaining the security and confidentiality of their RaceTechs usernames and passwords.

Because the Company uses the Services to maintain Data About RaceTechs Customers, this information is secured in the same manner as described above for Customer Data.

12. Changes to this Privacy Statement

RaceTechs reserves the right to change this Privacy Statement. RaceTechs will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.

13. Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to RaceTechs Privacy by clicking here, or by eMail to legal@racetechs.com or contacting our corporate headquarters by mail to: 3801 North Capitol of Texas Hwy, Suite E240-179 Austin, TX 78746-1416